Save and Earn More With 4.35% APY*
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The Free AI Customer Service Starter Kit
A practical guide for business owners handling 50 or more customer messages a day who want to implement AI customer service without the guesswork.
No fluff. No vendor spin. Built from 30 years of business experience and 10 years inside contact centre software companies.
What is inside the Starter Kit
The 20 questions every business should automate first
Most businesses try to automate everything at once and wonder why it fails. The right approach is to start with the 20 questions your customers ask most often. This guide gives you the list and shows you how to identify your own version of it.
How to build your knowledge base before you touch any AI tool
This is the step most businesses skip. They buy the software before the content exists to power it. The result is an AI chatbot that gives vague answers and frustrates customers. This framework shows you exactly what to build first so the tool works from day one.
The three platforms worth considering in 2026
Honest pros and cons from someone who has actually deployed these tools in real operations. Not a sponsored ranking. Not a generic comparison table. A practical breakdown of which platform fits which type of business and why.
Get the free Starter Kit
Enter your first name and email address. The guide lands in your inbox immediately. You will also receive occasional practical advice on AI customer service tools and contact centre automation from Kurt. No spam. Unsubscribe any time.
Who this is for
- SMB owners handling 50 or more customer messages a day with no scalable system in place
- Customer service managers who need to present an AI implementation plan to leadership
- Operations directors evaluating live chat and chatbot platforms for the first time
- Shopify and ecommerce store owners dealing with support volume that is outgrowing their team
If you are already running an enterprise contact centre with a dedicated technology team, this guide is probably too basic for your needs. Everything else on this site will be more useful to you.
Why Kurt built this
I spent 10 years inside contact centre software companies watching businesses buy the wrong tools, implement them badly, and blame the technology. In most cases the technology was fine. The process was the problem.
I have also run online businesses for 20 years and felt the same support pressure myself. The Starter Kit is the resource I wished existed when I was figuring this out. It cuts through the vendor noise and gives you a practical starting point that actually works.
Easy-To-Use Financial Tools
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Business Checking Plus a Suite of Free Financial Tools
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No Hidden Fees
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No Minimum Balance
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Easy to Sign Up, No Credit Checks
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Budgetting
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FAQ
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